Holistic CX Measurement: How to Reflect Loyalty and Business Value Metrics
Date and Time
Wednesday Jul 8, 2020
10:00 AM - 11:00 AM EDT
July 8
10:00 a.m.
Location
Webinar
Fees/Admission
Website
Contact Information
Hosted by SAS
Holistic CX Measurement: How to Refle...
Description
Is your customer experience (CX) strategy paying off? To be unsure is one thing. To be sure – and wrong – is quite another. Learn how to translate customer satisfaction and loyalty into an ROI model that’ll win over numbers-driven bosses. This webinar will help you:
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